How do I register?                                                                        

How do I register?
Click “LOG IN” at the top of our website, and you will see a registration interface, then click the “REGISTER” button to fill in your information.
I did not receive the activation email.
Please click the “Resend Email” button after logging in. Check your mailbox including your spam folder. If this does not work, add “service@pll.pc16.cn” to your white list (safe senders) and resend again.
I cannot login to my account.
Please follow the instructions:
Check your login details. Your login username is the email address you used for registration.
It might be a problem caused by pllashes-com-488966.hostingersite.com system maintenance, if so, please wait 5-15 minutes and try again.
Please make sure that your web browser accepts cookies.

How should I do if Lost my password?
If you have forgotten your password, try to use “Lost your Password” on “Sign in” page. Fill in the information regarding your register and submit and the “Reset your password” email will be sent to your email address.

If you are still not able to access your account, you can contact us by service@pll.pc16.cn and indicate the problem. We will assign you a new password, and you can change it once you log in.

How can I change my password?
Under My Account > Edit Profile, click “Change Password”. You will be prompted to enter a new password.
How can I add/remove my address?
Under My Account > Edit Profile, click “Address Book”. Here, you can add a new address, remove an existing address, or edit an existing address.
Can I change my email address into another one?
We will offer this function in the near future.

Thanks